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Part of our customer promise is to offer a solution that encompasses good products with effective back up service. We will endeavour to follow up all support requests within 48 hours from a phone call or email.
If you need support with your Green Power solar system please FIRST call your relevant installer directly or:
Email: info@green-power.co.za
tel: +27 (0)21 511 0297
Geyserwise Solar controller support:
Email: info@worldfocus559.co.za
Tel: 086 1043973
Geyserwise manual can be downloaded here:
Cobra/Franke geyser warranty claims:
Email: ks-wcclaims.za@franke.com
Tel: 0861 HEATUP (432887)
Fax: 0866 519876
Green Power offers the following limited warranties on its products
Green Power Solar collector, frame, evacuated tubes – 5 years
Cobra geyser – 5 years (Warranty can be claimed directly from Cobra/Franke)
Kwikot geyser – 5 years (Warranty can be claimed directly from Kwikot)
Duratherm geyser – 10 years (Warranty can be claimed directly from Duratherm)
Geyserwise Max Controller – 1 year
Wilo Pump – 1 year
Our limited product warranty can be downloaded here:
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